I am wondering whether it would be possible to reinstate the useful additions to the train announcement displays, whereby waiting passengers are told the length of the train expected. This allows people to distribute themselves along the platform in advance, according to how many cars the train has.
At most stations the length of the train means that it will stop at different places on the platform and not knowing how many carriages there are means either a concentration of people hedging their bets in the middle or an undignified sprint once the train arrives.
There always used to be notice of the number of carriages on the display boards – so clearly Southeastern has the technology to do it. I have no idea why the practice was stopped – but is there any chance of getting the advance notices back?
I think this is quite a polite letter – don’t you agree? It’s not earth-shattering stuff. I’m not haranguing or screaming for something unreasonable, or at least not in my humble opinion. I sent it a couple of weeks ago, and so far no reply, but I’ll let you know if I ever hear anything…