Manchesters Flowers
Woolwich Rd
Since it's Mothering Sunday tomorrow I thought I'd go for an obvious one...
It must be a real bummer to have your business plan all worked out, your market nailed and your site decided upon, only to discover a few years later that someone's moved the goalposts.
There is a whole row of little shops which were obviously intended to compliment the old Greenwich District Hospital. Two funeral parlours, a minicab firm and Manchesters grace Woolwich Road opposite a totally empty site, looking a bit forlorn these days. Presumably the other shops that were once there to service the hospital were unable to keep going once the place had gone - there are many dead shops in that part of Woolwich Road, but with a bit of luck Manchesters at least can keep going until we get whatever's going up instead.
It's a smashing little shop. Easily the best-looking in Woolwich Road (though let's face it, there's very little competition) its dark green livery and interesting window displays are a little oasis of pretty in a part of Greenwich which is generally a bit grim. Inside, they're friendly and helpful. I would imagine that the bulk of their trade is Interflora-type work, but they always seem to be able to break off to make you up a bouquet, sell you a pot of daffs or arrange a floral surprise for your mum.
It's a perfect example of a business that realises that even if most of their custom comes from telephone and internet orders, having an excellent shop front is an ideal way of drumming up interest on a local basis.
Undercover Experience - take note...
www.manchestersflowers.co.uk
Since it's Mothering Sunday tomorrow I thought I'd go for an obvious one...
It must be a real bummer to have your business plan all worked out, your market nailed and your site decided upon, only to discover a few years later that someone's moved the goalposts.
There is a whole row of little shops which were obviously intended to compliment the old Greenwich District Hospital. Two funeral parlours, a minicab firm and Manchesters grace Woolwich Road opposite a totally empty site, looking a bit forlorn these days. Presumably the other shops that were once there to service the hospital were unable to keep going once the place had gone - there are many dead shops in that part of Woolwich Road, but with a bit of luck Manchesters at least can keep going until we get whatever's going up instead.
It's a smashing little shop. Easily the best-looking in Woolwich Road (though let's face it, there's very little competition) its dark green livery and interesting window displays are a little oasis of pretty in a part of Greenwich which is generally a bit grim. Inside, they're friendly and helpful. I would imagine that the bulk of their trade is Interflora-type work, but they always seem to be able to break off to make you up a bouquet, sell you a pot of daffs or arrange a floral surprise for your mum.
It's a perfect example of a business that realises that even if most of their custom comes from telephone and internet orders, having an excellent shop front is an ideal way of drumming up interest on a local basis.
Undercover Experience - take note...
www.manchestersflowers.co.uk
posted by The Greenwich Phantom at
08:16
3 Comments:
They did a wonderful job of my Wedding Flowers last year. They were really helpful and were the only place to have flower mags for ideas. I got exactly the one I wanted and the flowers lasted incredibly well even though the day was a scorcher. Highly recommend them.
I have heard nothing at all bad about them - all good - including your lovely wedding flowers. Hurrah for Manchesters...
I've been in there many times and had a good experience each time. They even delivered our Christmas tree this year. We're not big flower buyers, but we'll go there every time. Now I'm happy to add the old tree to the list every year.
I once bought posh flowers from a shop in Canary Wharf. After being ignored for ten minutes I pulled some stems together and tried to build my own bouquet. The snobby salesperson rushed over to rescue the flowers from unartistic me and said THESE should never go with THESE! He was horrified and I was embarrassed. I didn't realise until ten minutes out of the shop that I was the customer and he should have at least tried to treat me better than something stuck to his shoe.
The point is, Manchester's have never been snooty and always been friendly and helpful. I once went in to buy flowers for a friend who had won a major award. I came back a few months later and they remembered me, the friend, and the award. Now that's service!
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